How do I add questions to my booking form?

How do I add questions to my booking form?

At booking, you can ask your customer as many questions as you wish.
Our standard questions ask for the following:
Name, Email, Phone, Address, City, State, Zip

To customize your questions, follow these steps below.

General Questions, Asked on all Appointment Types (Free, Pro, and Pro+)
  1. Select the gear icon at the top right of your screen, and then select settings.
  2. Select the top middle tab: “Booking Page Settings”.
  3. Scroll down to the list of questions.
  4. You can hide any field by selecting it. It will be greyed out and not appear to your customers.
  5. You can delete a field by selecting the trash icon.
  6. To add a new question, select “Add New Question”.
  7. Choose if it is required or not, and then select Update Info.
Watch this video to see these steps in action:


Appointment Type, Specific Question (Pro+ feature)
If you want to ask a specific set of questions for an appointment type, follow these instructions:
Note, all appointment types will still have the general questions above, plus the appointment type-specific questions.
  1. At the top right of your screen, select settings.
  2. Select Appointment types from the menu to the left.
  3. Select the pencil to edit on the right side of the appointment type.
  4. A modal will appear. Scroll down and select “Add Custom Field”.
  5. Add the fields you would like, and then select “Update Appointment Types”.
  6. These questions will now appear only on that specific appointment type.
Watch this video to see these steps in action: