Can I automate the sending review requests on products for Shopify?

Can I automate the sending review requests on products for Shopify?

Our Product Reviews application has three different ways to automate sending reviews request;
  1. Order Confirmation Email Integration: This automation is triggered when your ecommerce platform sends out an email confirmation on a purchase.
  2. Order Confirmation Integration: This automation is triggered when a purchase is confirmed by your ecommerce platform.
  3. Zapier (Zapier is a middle-ware application used to communicate between to platform): You can create a trigger and action that will automate the reviews collection process.
It is important to note, that only one of these methods should be used; using more than one method will result in your customers getting multiple review requests for the same product or purchase (simultaneously) and can be interpreted as spam.

How to set up "Order Confirmation Email Integration" for your Shopify store:

First login to your Digital Ecosystem, select the "Get 5 Star Reviews" tile, then Integrations




The following screen should be displayed, select the "eCommerce Automation" tile.


Select the Shopify tile, this will take you through some detailed directions on creating this integration.



The following screen contains directions on adding our email automation to your eCommerce platform.





The following steps require Admin credentials to access the configuration for your store.
Next (on a separate browser tab), log in to your Shopify account using your store admin credentials.



Click on Settings on the bottom left corner, then Notifications.



Scroll all the way down to Staff Order Notifications, and click on Add Recipient.



Navigate back to your browser tab with the Product Reviews Integrations instructions, and copy the unique email address that will be entered in your Shopify account.



Navigate back to your browser tab with your Shopify settings, and past the email address in the "Add an order Notification" window. Click on "add an order notification" button to save.



The following should be displayed.



Next, navigate back to the browser tab with the Product Reviews Integrations, and copy the Snippet of code that will be added to your email template.



Then, you’ll need to add an Email Snippet to the notification email. Go to Templates and click New order.



The following screen should appear. Insert the Email Snippet (paste) into the email template. Scroll to the bottom and click Save.



Navigate back to the Product Reviews integration tab, and click Finish.

And that's it!! From now on every time a customer makes a purchase they will also receive an invitation to leave a product review.

How to set up "Order Confirmation Integration" for your Shopify store.

First login to your Digital Ecosystem, select the "Get 5 Star Reviews" tile, then Integrations




The following screen should be displayed, select the "eCommerce Automation" tile.


Select the "Order Confirmation Page Integration" tile.



The next screen displays detailed instructions on how to add a code snippet in to the page header of your store.
The following is for advanced users who have experience in editing the Shopify store theme.
The following steps outline the most common method to add this integration, however your should check any documentation for your exact theme.




The following steps require Admin credentials to access the configuration for your store.

Next (on a separate browser tab), log in to your Shopify account using your store admin credentials.



Navigate to the Online Store sections on the left hand navigations, the select Themes. In the "Live Theme" sections click the Actions drop down, and select Edit Code.



You should see the follow screen.



Navigate back to the browser tab with Product Reviews Integration tab, Copy the first snippet of code.



Now navigate back to the browser tab with your Shopify settings. Past the snippet of code, and click Save.



Navigate back to the browser tab with Product Reviews Integration tab, Copy the next snippet of code.



Now navigate back to the browser tab with your Shopify settings, locate your Order Confirmation page and Past the snippet of code, and click Save.



Navigate back to the Product Reviews integration tab, and click Finish.



And that's it!! From now on every time a customer makes a purchase they will also receive an invitation to leave a product review.

How to set up "Zapier Integration" for your Shopify store.

First login to your Digital Ecosystem, select the "Get 5 Star Reviews" tile, then Integrations




The following screen should be displayed, select the "eCommerce Automation" tile.



Select the Zapier integration tile. 



The following screen displays the detailed directions on creating a "Zap" for this automation.



The following requires you to have access to a Zapier account. You can also sign up for one here.
Login to your Zapier account, select Create Zap.



Select the trigger that will start this automation. Shopify in this case



Next, choose a trigger event "New Order" from the drop down. Click Continue.



You will be prompted to sign into your Shopify account.



The next screen will prompt to install the app.



You should be automatically taken back to your Zap account. Click Continue.



Next select our app as your "Action".
In the Zap apps listings we appear as Reviews360.


Under action event, choose "Send Surveys".



Navigate to the browser tab with Product Reviews Integration, and Copy the Private API Key.



Click on Choose Account, and the Connect New Account. Navigate to the pop up window asking for permissions to access your account, Past the Private API key and click Yes, Continue.



Map the required fields. You can add Dynamic Text to these fields. Click Continue.



List of available Dynamic Placeholders:


Now you're ready to turn on your Zap.



And that's it!! From now on every time a customer makes a purchase they will also receive an invitation to leave a product review.

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