Can I check the reviews and analytics that have been received by customers?
You can check all the analytics on your reviews.
Login to your Digital Ecosystem, select the "Get 5 Star Reviews" tile;
Then start by selecting the "Product Reviews" tab, then Review Feed:
You can view the analytics on:
- Average Review Rating
- Total Products Available for reviews
- Total Reviews received
- Total Review Request sent
You can filter your results by Keyword or by rating received:
The reviews feed allows you to see all the individual reviews that have come in:
Reviews feed shows all the reviews received with the ratings, name of the reviewer and the product for which the review was given.
You can also import and export reviews in this section:
You can select the next tab over "Catalog", to see your products and how many reviews it has received, and the average star rating for that product:
There are several options for adding products to your product catalog:
For more information, please read our KB article on how to add products to your catalog.
Can we add more products to the Product Reviews Catalog?
You can add products, edit existing products, and delete products from the "Product Reviews" section. Log in to your Digital Ecosystem, select the "Get 5 Star Reviews" tile, then the "Product Reviews" tab. In the Catalog tab you will find Your ...
How do I view analytics on my reviews in Testimonial Collector?
To view your review analytics, select the Get 5 Star Reviews tile. Navigate to the My Reviews tab. This graph shows you data on your collected reviews. You can see your average rating, number of surveys sent, and total reviews completed. You can ...
How do I send a Product Review request?
A review request can be sent directly from your Digital Ecosystem: You can send a review request via email or SMS, on either a product or a service, or both if it applies to your business. If you would like to automate this process from your ...
How do I view analytics on my reviews in the mobile app?
In the mobile app, you can view analytics on your collected reviews. Select the Get 5 Star Reviews tile. You will see a graph with stats on your reviews. Hold your finger on a specific section to view the details for that date. You also have a quick ...
How can I embed my Product Reviews directly to my Shopify website?
Our Product Reviews solution offers two way to show off your product reviews on your ecommerce website: Product Details Embed: Showcase detailed product reviews on your product pages. Star Ratings: showcase the average aggregated rating of a product. ...