How do I create categories and subcategories in my online store?
Categories are groups of products that you wish to show on the same page in your store (for example, Women's Fashion, Men's Clothing, etc.). They help customers navigate through the store and find the products they need. The same product can belong to multiple categories at the same time. Read more about how to manage the categories in your store.
Creating Categories and Subcategories
The products from one category are listed on a separate page in the storefront. This page can have a description and a featured image. When adding an image, make sure it represents the content of the category
Use the description to tell your customers what they will find in this category and the best things about the products there. Try not to make the description too long.
You can create a complex category structure with several levels. Categories on the first level are referred to as root categories. These are the categories your customers see in your main navigation. You can also create categories on the second, third, etc. level within your root category. They are referred to as subcategories or child categories.
Clear and concise category structure makes your store’s navigation intuitive. This allows your customers to easily find what they are looking for. That’s why we recommend planning your category structure before adding products.
Select the E-Commerce tile.
Select the Catalog tab.
Select “+ Add Root Category”.
Enter the category Name. You can edit the name of a category anytime. To edit, change the text in the Name field and save your changes.
Select “Choose File” to upload an image for your category. You can upload an image that represents your category or an image of a product from the category.
Enter the description. You can describe what kind of products are in that category, or just leave it blank.
Select “Save”.
To create a new subcategory, select the category where you want to add a subcategory from the category tree on the left.
Select “+ Add Subcategory”.
Enter the Name of your category.
Select “Choose File” to upload an image for your category. You can upload an image that represents your whole category or an image of a product from the category.
Enter the description. You can describe what products are in that category, or just leave it blank.
Select “Save”.
Assigning Products to Categories
A product must belong to at least one category. So, when you add products without assigning them to any of your own categories, they are automatically assigned to the Store Front page category and appear as featured products on your storefront.
To show products in your own categories, you should assign them to these categories. You can add products to multiple categories at once. For example, an item that belongs to the Shoes category can be on sale and belong to the Sale items category as well.
To assign a product to a category, select the category to which you want to assign a product from the category tree on the left. Switch to the Category products tab.
Select “Assign Products to Category”.
Select the necessary items in the list. You can filter the products by SKU and Name.
Select “Add products” to assign items in bulk (or select the “+” icon to assign products one by one).
Besides making these changes on the category level, you can also assign a product to categories (or move a product from one category to another) right in the product's editing page.
Select the Catalog tab and select Products. Select the specific product you want to add a category to.
in the Categories section, at the bottom of the page, select “Change Categories”.
Select the category you want to assign the product to and select “Ok”.
Select “Save”. You can see how many products are assigned to each category in the category tree.
Moving Products from One Category to Another
You may need to rearrange products in your store and move them to another category. You can do this by editing the categories manually.
Find the desired category in the left panel and select it.
Open the Category products tab.
Select “Remove All”. They are now uncategorized and will be listed on the storefront page like featured products.
Open the category where you want to move the products.
Open the Category products tab. Select “Assign Products to Category”.
From the pop-up, select the products to add, and then select Add products.
Changing Category Order
If you wish to show some categories first, you can easily change the order of categories and subcategories. Drag and drop categories in the category tree.
Disabling and Deleting Categories
If you wish to remove a category from your store, you can disable it or delete it permanently.
When you disable a category, it stops showing in your store. At the same time, you can see it in your Control Panel and enable it back if needed.
To disable a category, select the category you want to disable. Select “Disable”. The enabled products from a disabled category will not show in the storefront navigation, but will still be available by a direct link and in the search results.
If you wish to remove a category completely, you can delete it. Select the category that you want to remove in the category tree on the left. Select “Delete Category”.
The products that were assigned to the deleted category will not be deleted. They will be moved to the Store Front page category.
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