How do I view recipients and scheduled requests in Get 5 Star Reviews?
To view recipients and your scheduled review requests, log in to your dashboard and select the Get 5 Star Reviews tile.
Select the "Get Reviews" Tab.
Type in your recipient's contact information to find them.
Contact groups can also be searched.
You can continue to add more recipients, send a review request out now, or schedule the review request for a later date and time.
You can check which review requests you have scheduled to send, or which review requests have already been sent.
1. Select the “Scheduled
Select the three dots for more options that allow you to:
- Edit your review request
- Cancel the review request
- Send now
- Preview your message
How do I search for recipients on the Get Reviews tab in Get 5 Star Reviews?
1. To search for recipients, select the Get 5 Star Reviews tile. 2. Select the "Get Reviews" Tab. Start typing the name or contact info of the recipient. We will locate them if they have already been added.
How do I get started with Testimonial Collector?
Testimonial Collector lets you send surveys and collect feedback from the people who matter most: your customers. Start by watching our walkthrough video to learn how to use this powerful tool to send surveys, gather reviews, and publish them online. ...
How do I send or schedule surveys in the mobile app?
To send or schedule a survey in our mobile app, follow the steps below. 1. Select the main app menu and then select “Get Reviews”. 2. Add survey recipients. Select “Send Survey” to send your survey right away, or select “Schedule for Later” to ...
How do I send a survey in the mobile app?
You can send surveys to your customers in the mobile app. You can add recipients from your address book or import customer groups. Where to locate: Select the Get 5 Star Reviews tile Select the + icon Add contacts Send survey Select the Get 5 Star ...
How do I view analytics on my reviews in Testimonial Collector?
To view your review analytics, select the Get 5 Star Reviews tile. Navigate to the My Reviews tab. This graph shows you data on your collected reviews. You can see your average rating, number of surveys sent, and total reviews completed. You can ...