Competition Tracker shows you what people are saying about your competitors online, helping you keep up with what's going on in your industry.
Start by watching our walkthrough video to learn how to use this powerful tool.
To access this tool, log in to your dashboard and select the "Competition Tracker" tile.
Select "Get Started."
We'll request to know your location so we can suggest competitors in your area.
Click "Allow" from the browser pop-up (this allows your browser to use a geo location tool to verify your location).
Start by searching for a business name or industry.
Here you can select up to five businesses you'd like to see updates for. Search for your competitors and turn the tracking button on to start receiving updates.
Below is a list of recommended businesses to track based on your location.
When you're done, click "Save."
Competition Tracker will now display people's comments from the top social and review platforms, like Twitter, Yelp, Foursquare, and more, and give each post a happiness ranking. Filter comments by competitor, emotion, post type, time frame, or platform.
See your overall happiness ranking and how you're stacking up compared to your competition to the right, and view how many conversations are happening where.
If at any point you want to change your competitors, just click the gear icon.
For more information on Competition Tracker, click
here.
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To view your competition's stats, select the Competition Tracker tile. Scroll down to the Your Competitors section. Here you can see where your competitors' customers are talking about them.