It's important to know what people are saying about your business, and with Reputation Manager, you can easily track your online image from one place.
Start by watching our walkthrough video to learn how to use this powerful tool.
To access this tool, log in to your dashboard and select the "Reputation Manager" tile.
To start using this tool, click "Get Started."
Click to connect your social accounts, and select "Done".
Reputation Manager will display people's comments about you fromthe top social and review platforms, like Facebook, Twitter, Google, Yelp, and more. Filter your feed by post type, emotion, time frame, or platform.
Each comment has an emoticon next to it that rates the post as unhappy, neutral, or happy. Click to change the emoticon if you notice any discrepancies.
Just click "Respond" to write a message back.
To share a positive review, click "Share" and then select the platform you'd like to share it to.
This tool collects all your ratings and gives you an overall score with the Happiness Meter, which tells you how well you're doing online with a single look.
To add or remove a social account, just click the gear icon to manage your connected platforms.
For more information on how to use our Reputation Manager, click here.
To set up Reputation Manager, select the Reputation Manager tile. Select “Get Started”. Connect the social media accounts you’d like to track. Allow 15 minutes for the posts to populate. Keep in mind: You must have a Google My Business account set up ...
Select the Reputation Manager tile. Select the filter icon. You can filter by Post, Emotion, and Date Range. Select All Posts, My Posts, or My Customer Reviews. Select the dropdown arrow to filter by emotion. Select the dropdown arrow to select a ...
Testimonial Collector lets you send surveys and collect feedback from the people who matter most: your customers. Start by watching our walkthrough video to learn how to use this powerful tool to send surveys, gather reviews, and publish them online. ...
To share a review, select the Get 5 Star Reviews tile. Select the Share button next to the review you'd like to share. Select a platform to post the review. You can share the review on Facebook, Twitter, Tumblr, and LinkedIn.