How do I manage categories in my online store?

How do I manage categories in my online store?

You can group your products by a certain common attribute by using categories. Here are a few examples of categories you may want to create:
  1. Clothes, Accessories, Shoes
  2. Sale items or Special Offers
  3. Seasonal Products
The products that are grouped into a category will be listed on a separate page in the storefront and can have a description and a featured image.
Categories of the first level are referred to as root categories. You can also create categories of the second, third, etc. level within your root category. These are referred to as subcategories.


Select the E-commerce tile.




Creating Categories

Select Catalog and Select the Categories tab.





Select Add Root Category.




Enter the name of your category. You also have the option to add a category image and description. 





Creating a New Subcategory

Select a root category and then select the Add Subcategory button.






Select the category into which you want to add a subcategory from the category tree on the left. Click Add Subcategory.




Assigning Products to Categories

A product must belong to at least one category. So, when you add products without assigning them to any of your own categories, they are automatically assigned to the Store Front page category and appear as featured products on your storefront.

To show products in your own categories, you should assign them to these categories. You can add products to multiple categories at once. For example, an item that belongs to the Shoes category can be on sale and belong to the Sale items category as well.

To assign a product to a category, select the category to which you want to assign a product from the category tree on the left. Switch to the Category products tab.




Select “Assign Products to Category”.





Select the necessary items in the list. You can filter the products by SKU and Name.
Select “Add products” to assign items in bulk (or select the “+” icon to assign products one by one).





Besides making these changes on the category level, you can also assign a product to categories (or move a product from one category to another) right in the product's editing page.

Select the Catalog tab and select Products. Select the specific product you want to add a category to. 





In the Categories section, at the bottom of the page, select “Change Categories”.





Select the category you want to assign the product to and select “Ok”.






Select “Save”. You can see how many products are assigned to each category in the category tree.




Moving Products from One Category to Another

You may need to rearrange products in your store and move them to another category. You can do this by editing the categories manually.

Find the desired category in the left panel and select it.




Open the Category products tab.




Select “Remove All”. They are now uncategorized and will be listed on the storefront page like featured products.




Open the category where you want to move the products.




Open the Category products tab. Select “Assign Products to Category”.




From the pop-up, select the products to add, and then select "Add products”.


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