How do I mark customers as tax exempt in my online store?
Some customers, like wholesalers and nonprofit organizations, can be exempt from taxes. You can mark such buyers as non-taxable so they can check out in your store without having tax applied to their order.
To mark customers as tax exempt, select the E-Commerce tile.
Select My Sales > Store Customers. Select the pencil icon.
Select Tax exemption enabled and select Save.
Related Articles
How do I view customers and customer groups in my online store?
The Customers tab displays customer information from all sales. Customer groups allow you to categorize your customers to offer targeted promotions.
How do I manage my online store customers?
Managing customers and communicating with them is crucial for running a business. Every time a new customer places an order in your store, they appear on your customer list. You can see and manage all your customers in your E-Commerce tile > My Sales ...
How do I make a product in my online store non-taxable?
If there are non-taxable products in your store, you can set up a zero tax for them using the manual tax rates option. To make a product non-taxable, select the E-Commerce tile. Select Catalog and select the product you would like to make ...
How do I view my online store's sales?
To view your sales, select the E-Commerce tile. The My Sales section tracks all sales, customer info, and order edits. Below is a sample order. Select Print Invoice to open the invoice in a new window. Printing options will automatically appear.
How are taxes calculated in my online store?
We calculate tax rates based on the store and a customer's location. The store charges a proper tax rate at checkout according to the country and regional tax regulations. We recommend that you allow the system to automatically apply the tax rate.