How do I respond to a review/comment in the mobile app?
You can use Reputation Manager to respond to reviews/comments.
Select the Reputation Manager tile.
Select the Respond button.
Enter your response and select Post.
Related Articles
What does the mobile app do?
With our mobile app, we have your business covered from all angles. Send surveys to customers, collect reviews, view all mentions of your business online, track competitors, and post to your social media – it's everything you need to build your ...How do I show/hide a review in the mobile app?
You have the option to show/hide reviews in the mobile app. Select the Get 5 Star Reviews tile. Scroll down to view your reviews. If you see a 5-star review that is not displaying on your website, select the toggle button to show the review. To hide ...How do I compose a message or respond to messages in Conversations?
Conversations allows you to create and respond to messages through a variety of channels. You can connect the following channels in Conversations: Facebook and Google only allow you to respond to messages sent to you. You can't initiate a ...How do I access Conversations on mobile?
Conversations works on our mobile app exactly as it does on the desktop version. One added feature is that you will get push notifications that appear on your phone letting you know when you have received a new message. Log in to the app and scroll ...How do I view analytics on my reviews in the mobile app?
In the mobile app, you can view analytics on your collected reviews. Select the Get 5 Star Reviews tile. You will see a graph with stats on your reviews. Hold your finger on a specific section to view the details for that date. You also have a quick ...