How do I send a survey in Testimonial Collector?
To send a survey, select the Get 5 Star Reviews tile.
Navigate to the Get Reviews tab and select Add Recipient.
Enter your customer's first name, last name, email, and phone number.
Select the Survey Type drop-down, and select whether you want them to receive a text survey, email survey, or both.
Select the checkmark to save your recipient.
Select the customer you want to send a survey to. Select "Send Survey".
You will see the survey being sent.
You will see a confirmation that the survey was sent successfully.
You can also send a survey from the My Customers Overview section. Select the arrow next to the customer you want to send a survey to.
How do I schedule a survey in Testimonial Collector?
To schedule a survey, select the Get 5 Star Reviews tile. Navigate to the Get Reviews tab and select Add Recipient. Enter your customer's first name, last name, email, and phone number. Then select the type of survey (email or text). And then click ...
How do I send a survey to one customer in Testimonial Collector?
To access Testimonial Collector, select the Get 5 Star Reviews tile. To send your survey, select the Get Reviews tab. Select Add Recipient and enter your customer's details. Select the checkmark to save the customer's information. You can send the ...
What is Testimonial Collector?
We've made gathering 5-star reviews super simple. Send customizable surveys to your customers via text and/or email, and collect reviews on all the major platforms: Google, Yelp, and more. Watch the video below to see how Testimonial Collector works, ...
How do I send a survey to a customer in Your Customers?
To send a survey from the Your Customers section, select the Your Customers tile. To send the customer a survey, select the Send Survey icon. Select “Yes” from the pop-up menu to confirm.
How do I get started with Testimonial Collector?
Testimonial Collector lets you send surveys and collect feedback from the people who matter most: your customers. Start by watching our walkthrough video to learn how to use this powerful tool to send surveys, gather reviews, and publish them online. ...