You can send surveys to your customers in the mobile app. You can add recipients from your address book or import customer groups.
Where to locate:
- Select the Get 5 Star Reviews tile
- Select the + icon
- Add contacts
- Send survey
Select the Get 5 Star Reviews tile.
Select the + icon on the bottom right corner of the app, or select the menu and select Send Survey.
Send Survey From Address Book
Select Add From Address Book.
Select a contact from your phone's address book.
The contact is added. You can add more contacts or select the Send Survey button.
You also have the option to schedule the survey to send at a later time. Select the Schedule For Later link.
Select a date and time, and select Apply. The survey is now scheduled.
Select Import Group. This will allow you to import customers from your My Customers section.
Select the dropdown arrow and select the group you would like to add.
Select the dropdown arrow to select the type of survey you will be sending.
Select the Import button.
All customers within the group are now added.
How do I send or schedule surveys in the mobile app?
To send or schedule a survey in our mobile app, follow the steps below. 1. Select the main app menu and then select “Get Reviews”. 2. Add survey recipients. Select “Send Survey” to send your survey right away, or select “Schedule for Later” to ...
How do I send a test survey in the mobile app?
You can send a test survey to yourself before sending surveys to your customers. Select the Get 5 Star Reviews tile. Select the menu. Select Setup. Select the Test Survey button. Enter your phone number and select Send. A test survey will be sent. ...
Where can I download the mobile app?
1. To download the mobile app, select the “Get Mobile App” link at the top of your dashboard home screen. 2. When you select the link, a pop-up will appear asking you to enter your phone number. Select “Send Link”. You can send the mobile app ...
What does the mobile app do?
With our mobile app, we have your business covered from all angles. Send surveys to customers, collect reviews, view all mentions of your business online, track competitors, and post to your social media – it's everything you need to build your ...
How do I send a survey to a customer in Your Customers?
To send a survey from the Your Customers section, select the Your Customers tile. To send the customer a survey, select the Send Survey icon. Select “Yes” from the pop-up menu to confirm.