How do I view the Happiness Meter in Reputation Manager?
To view your Happiness Meter, select the Reputation Manager tile.
Each post has a sentiment of unhappy, neutral, or happy. Click to change the emoticon if you notice any discrepancies.
The Happiness Meter gives you an overall look at how satisfied your customers are.
If you're able to respond to a negative post and resolve the issue, change the sentiment to Happy to update your Happiness Meter percentage.
Related Articles
How do I adjust the Happiness Meter in the mobile app?
Select the Reputation Manager tile. Each social post has a happiness rating. You can adjust the rating at anytime. Select the emoticon that best corresponds to the post.How do I get started with Reputation Manager?
It's important to know what people are saying about your business, and with Reputation Manager, you can easily track your online image from one place. Start by watching our walkthrough video to learn how to use this powerful tool. To access this ...How do I filter my Reputation Manager feed in the mobile app?
Select the Reputation Manager tile. Select the filter icon. You can filter by Post, Emotion, and Date Range. Select All Posts, My Posts, or My Customer Reviews. Select the dropdown arrow to filter by emotion. Select the dropdown arrow to select a ...How do I set up Reputation Manager?
To set up Reputation Manager, select the Reputation Manager tile. Select “Get Started”. Connect the social media accounts you’d like to track. Allow 15 minutes for the posts to populate. Keep in mind: You must have a Google My Business account set up ...How do I connect social platforms in Reputation Manager?
To connect social platforms, select the Reputation Manager tile. You are able to connect to the below major social platforms. Facebook Twitter Yelp Foursquare Google Review Trip Advisor Open Table Houzz Angies List Trust Pilot Manta Instagram Cylex ...