Is there a limit to how many surveys I can send in Testimonial Collector?
No, you can send as many surveys as you want, but we recommend sending surveys to customers within 24 hours of their interaction with you. That way, their experience is still fresh in their minds.
How do I send a survey in Testimonial Collector?
To send a survey, select the Get 5 Star Reviews tile. Navigate to the Get Reviews tab and select Add Recipient. Enter your customer's first name, last name, email, and phone number. Select the Survey Type drop-down, and select whether you want them ...
How do I schedule a survey in Testimonial Collector?
To schedule a survey, select the Get 5 Star Reviews tile. Navigate to the Get Reviews tab and select Add Recipient. Enter your customer's first name, last name, email, and phone number. Then select the type of survey (email or text). And then click ...
What is Testimonial Collector?
We've made gathering 5-star reviews super simple. Send customizable surveys to your customers via text and/or email, and collect reviews on all the major platforms: Google, Yelp, and more. Watch the video below to see how Testimonial Collector works, ...
How do I get started with Testimonial Collector?
Testimonial Collector lets you send surveys and collect feedback from the people who matter most: your customers. Start by watching our walkthrough video to learn how to use this powerful tool to send surveys, gather reviews, and publish them online. ...
How do I send a survey to one customer in Testimonial Collector?
To access Testimonial Collector, select the Get 5 Star Reviews tile. To send your survey, select the Get Reviews tab. Select Add Recipient and enter your customer's details. Select the checkmark to save the customer's information. You can send the ...