Will the changes I make to survey recipients in Testimonial Collector reflect in my Your Customers section?

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• How do I get started with Testimonial Collector?

  Testimonial Collector lets you send surveys and collect feedback from the people who matter most: your customers. Start by watching our walkthrough video to learn how to use this powerful tool to send surveys, gather reviews, and publish them online. ...

• How do I write my email survey?

  Your survey messaging should speak to your customer. A change to your message can mean the difference between a new 5-star review and your request going straight in the trash. To learn more on how to use Testimonial Collector to send email surveys to ...

• What does my text survey look like to my customers?

  When your customer receives a survey via text, they will see your customized welcome message. They can tap the link in the survey to leave a review on your selected platforms.  To manage your text survey settings, log in to you DCC, go to the "5 star ...

• Where can I access my settings in Testimonial Collector?

  To access your settings in Testimonial Collector, follow the steps below: 1. Log in to your dashboard and select the Get 5 Star Reviews tile. 2. Select the Settings tab. The following screen will display. You can access the following tabs:       1. ...

• How do text survey recipients leave a review with Testimonial Collector?

  Your customer will receive a text message with your Welcome Message and a link to leave you a review on your enabled platforms.  Your customer has the option to give you a thumbs down or thumbs up. If the customer gives you a thumbs up, we’ll ask ...