How do I manage my online store customers?
Managing customers and communicating with them is crucial for running a business. Every time a new customer places an order in your store, they appear on your customer list.
You can see and manage all your customers in your E-Commerce tile > My Sales > Store Customers
We create an account for all customers who place an order in your store. This allows your customers to use the address book, to view their order history, and see the status of their current orders.
How do I view customers and customer groups in my online store?
The Customers tab displays customer information from all sales. Customer groups allow you to categorize your customers to offer targeted promotions.
How do I manage customer notifications from my online store?
Customer notifications are email messages that customers automatically receive from your store after they have successfully placed an order, you have changed their order status, the digital files they bought are ready to be downloaded, etc. You can ...
How do I manage my online store's general settings?
Update specific store settings here. General Store Profile Format & Units Languages Cart Legal Pages Tracking & Analytics Destination Zones Shipping & Pick Up Taxes Payment Mail Invoices The general section is where you can add basic business ...
How do customers checkout in my online store?
Your store has a secure one-page checkout where your customers enter their shipping and payment details and leave order comments before placing orders. Checkout Steps After a shopper chooses products and adds them to their shopping cart, they can ...
How do I accept orders in my online store?
When customers add products to their cart and head to checkout, they can choose how they want to pay for their order using any of the payment methods that you've enabled. Accepting Orders Online You can use online and offline payment methods to ...