My Reviews
How do I use my custom QR code to collect reviews?
One way to encourage people to leave reviews is to display a QR code where it's visible to customers. When your customer scans the code, it will automatically take them where they can leave a review. Log in to your dashboard, and select the "Get 5 ...
What happens when I connect a platform in Testimonial Collector?
When you connect a platform in Testimonial Collector, we will pull reviews from that platform and you will be able to ask your customers to leave reviews there. You can see your reviews by logging in to your dashboard. Select the Get 5 Star Reviews ...
What is Testimonial Collector?
We've made gathering 5-star reviews super simple. Send customizable surveys to your customers via text and/or email, and collect reviews on all the major platforms: Google, Yelp, and more. Watch the video below to see how Testimonial Collector works, ...
How do I share a review from my Reviews page?
To share a review, navigate to your Reviews page. Select the social icons next to the review to share it on Facebook, Twitter, LinkedIn, or Tumblr A pop-up will appear. Log in to the platform to share your review. The review has now been shared.
How do I update the details on my Reviews page?
To update the details on your Reviews page, select the Your Customers tile. Select the Business Profile tab. Here you can update your logo, business address, business description, and business hours. Select Save to update your ...
How do I preview my Reviews page?
To preview your Reviews page, select the Get 5 Star Reviews tile. Select the webpage icon to view your Reviews page. Your Reviews page will display your logo, average rating, business hours, business address, location map, and business description.
How do I see my latest reviews in Testimonial Collector?
To see your latest reviews, select the Get 5 Star Reviews tile. Navigate to the My Reviews tab and select Sync Reviews. You will now be able to see all your latest reviews in your dashboard. Our platform automatically pulls new reviews and responses ...
How do I share a review on social media in Testimonial Collector?
To share a review, select the Get 5 Star Reviews tile. Select the Share button next to the review you'd like to share. Select a platform to post the review. You can share the review on Facebook, Twitter, Tumblr, and LinkedIn.
How do I respond to a review in Testimonial Collector?
To respond to a review, select the Get 5 Star Reviews tile. Select the Respond button next to the review you'd like to respond to. Our platform automatically pulls new reviews and responses to reviews daily (at midnight to be exact for the previous ...
How do I sort my reviews by platform in Testimonial Collector?
To view your reviews, select the Get 5 Star Reviews tile. Select the social media icons to filter your reviews. Click to enable an icon to view the reviews on that platform.
How do I sort my reviews by star rating in Testimonial Collector?
To view your reviews, select the Get 5 Star Reviews tile. Navigate to the My Reviews tab. Select the Rating drop-down menu and select the star rating(s) you want to view. In this example, since we selected "5", now only 5-star reviews will display.
How do I view analytics on my reviews in Testimonial Collector?
To view your review analytics, select the Get 5 Star Reviews tile. Navigate to the My Reviews tab. This graph shows you data on your collected reviews. You can see your average rating, number of surveys sent, and total reviews completed. You can ...
What does my text survey look like to my customers?
When your customer receives a survey via text, they will see your customized welcome message. They can tap the link in the survey to leave a review on your selected platforms. To manage your text survey settings, log in to you DCC, go to the "5 star ...
What does my email survey look like to my customers?
Your customer will receive your customized email survey with a "Leave Review" button, which prompts them to leave you a review on your selected platforms. You can manage your survey settings by going to your DCC, select "Get 5 star Reviews" Select ...
What can I do on the My Reviews tab in Testimonial Collector?
To access the My Reviews tab in Testimonial Collector, select the Get 5 Star Reviews tile. Navigate to the My Reviews Tab. Here you can see all of the reviews you've collected and the review platforms you've connected. Our platform automatically ...
What tabs are available in Testimonial Collector?
To access Testimonial Collector, select the Get 5 Star Reviews tile. Here you can access the following tabs: My Reviews, Get Reviews, and Settings
How do I get started with Testimonial Collector?
To access Testimonial Collector, select the Get 5 Star Reviews tile. Confirm your business name and select Get Started. Your business name will appear in both text and email surveys, and it can be updated in the future.
How do I access Testimonial Collector?
To access Testimonial Collector, select the Get 5 Star Reviews tile.
How do text survey recipients leave a review with Testimonial Collector?
Your customer will receive a text message with your Welcome Message and a link to leave you a review on your enabled platforms. Your customer has the option to give you a thumbs down or thumbs up. If the customer gives you a thumbs up, we’ll ask ...