Settings
How do I disconnect a platform in Testimonial Collector?
To disconnect\remove a platform in Testimonial Collector, follow the steps below: 1. Log in to your dashboard and Select the Get 5 Star Reviews tile from the main screen. 2. Select the gear icon (or cog icon). 3. Select "Remove" next to the Social ...
How do I connect a social media platform in Testimonial Collector?
To connect a platform in Testimonial Collector, follow the steps below: 1. Log in to your dashboard and select the Get 5 Star Reviews tile from the main screen. 2. Select the gear icon (or cog icon). 3. To connect a platform, select “Connect” next to ...
Where can I access my settings in Testimonial Collector?
To access your settings in Testimonial Collector, follow the steps below: 1. Log in to your dashboard and select the Get 5 Star Reviews tile. 2. Select the Settings tab. The following screen will display. You can access the following tabs: 1. ...
How do I embed reviews on my website?
You can use embed codes to display customer reviews on your website with us or any third-party website. Page Layout View Select the Get 5 Star Reviews tile. Select Settings, and then select Integrations. Select Get Embed. The Page Layout tab allows ...
Is there a limit to how many surveys I can send in Testimonial Collector?
No, you can send as many surveys as you want, but we recommend sending surveys to customers within 24 hours of their interaction with you. That way, their experience is still fresh in their minds.
How do I customize my email survey in Testimonial Collector?
To customize your email survey, select the Get 5 Star Reviews tile. Select the Settings tab and then select Email. Here you can edit the subject of your email and your email text. Drag and drop these icons to add a new item (button, divider, image, ...
How do I customize my text survey in Testimonial Collector?
To customize your text survey, select the Get 5 Star Reviews tile. Select the Settings tab, and then select the "Click to Edit" link. Make changes to the Welcome Message your customer will receive, and then select Save. Select the tag icon to ...
How do I automatically share reviews in Testimonial Collector?
To automatically share reviews, select the Get 5 Star Reviews tile. Toggle the Auto Share New Reviews button to Yes. Select which star ratings you'd like to share, and which platforms you'd like to share them to. In this example, we want any reviews ...
What is the Purpose of Auto share Reviews
Select the Get 5 Star Reviews tile. Select Settings Auto share reviews as the name infers will automatically share the customer reviews (survey submitted) to the configured Auto share social Networks based on the Auto share settings. Note: If a ...
How do I add or remove review platforms in Testimonial Collector?
To add or remove review platforms in Testimonial Collector, select the Get 5 Star Reviews tile. Select the Settings tab. Select the icon of the platform you would like to add. Facebook has now been added.
How do I add my Facebook Brand page in Testimonial Collector?
To add your Facebook Brand page, select the Get 5 Star Reviews tile. Select the Settings tab. Select the Facebook icon. A pop up will appear. Enter your login info. Select your Facebook Brand page, and then select Finish. Your Facebook page has now ...
How do I add review platforms in Testimonial Collector that require a URL to connect?
To add a review platform, select the Get 5 Star Reviews tile. Select the Settings tab. Select the platform you want to add. Copy and paste the URL to your page on that platform, and then select Connect.
What platforms can I auto share reviews on in Testimonial Collector?
To view the platforms you can auto share reviews on, select the Get 5 Star Reviews tile. Select the Settings tab. You can auto share reviews on the following platforms: Facebook Twitter LinkedIn Tumblr Your Reviews Page
What review platforms are available in Testimonial Collector?
You can use Testimonial Collector to collect reviews on the following platforms: Facebook Yelp Foursquare Google Reviews Manta Trustpilot Angie's List Houzz OpenTable Tripadvisor Ratemds The Knot Wedding Wire Realtor Zocdoc Yellow Pages Cylex ...
What settings are available in Testimonial Collector?
To view your Testimonial Collector settings, select the Get 5 Star Reviews tile. Select the Settings tab. On this tab you can: Customize your survey Add or remove review platforms Turn auto sharing on or off Add or remove auto sharing platforms ...
How do I get a notification when I receive a new review?
To access your notification preferences, select the Get 5 Star Reviews tile. Select the Settings tab, and then select the Notifications sub tab. To get an email notification each time you receive a review, toggle the New Testimonials notification to ...
How do I add a review platform in Testimonial Collector?
To access Testimonial Collector, select the Get 5 Star Reviews tile. Select the Settings tab. Select to enable the platforms you would like your customers to leave you reviews on.